Battlefield 6 Players Missing Launch Rewards — DICE Responds

DICE has officially acknowledged a reward distribution issue affecting some Battlefield 6 players, confirming that a bug is preventing certain users from receiving their launch-day bonuses. The developer stated it is actively investigating the cause, assuring players that a fix is underway — though no timeline has been provided yet.

🚨 Missing Rewards Issue Confirmed

Battlefield 6 launched globally on October 10, giving fans the chance to earn various rewards through pre-launch events, in-game missions, and purchase incentives. These bonuses were intended to appear in player accounts immediately at launch. However, reports quickly surfaced across EA forums and social media, with users claiming that their rewards never appeared.

By 11 a.m. PT — just three hours after release — DICE officially addressed the situation. A studio representative explained that the bug impacts multiple reward sources, including:

• 🎮 Battlefield 6 Open Beta
• 🥇 Battlefield 6 Phantom Edition bonuses
• 🎖️ Battlefield 2042 “Road to Battlefield 6” rewards

🧩 What’s Causing the Problem?

While DICE hasn’t yet confirmed the root cause, players have also reported authentication errors through the EA App, suggesting the issue may be linked to server overload during the launch surge. So far, the missing rewards appear to mainly affect PC players, with console users experiencing fewer reports.

EA’s official support page does not yet mention this specific bug, though it does note that some rewards may take longer to appear — implying delays rather than permanent losses.

🕓 When Will It Be Fixed?

At this time, no estimated fix window has been provided. Still, DICE reassured players that all earned rewards remain secure, and no progress will be lost once the issue is resolved.

For reference:

• The Road to Battlefield 6battle pass unlocks will remain redeemable until March 31, 2026, even though its progression track ended on October 7, 2025.
• Rewards from the Phantom Edition and Open Beta have no expiration date, meaning affected players will eventually receive their bonuses once distribution resumes.

🧠 The Bottom Line

While the launch-day bug has caused understandable frustration, Battlefield 6 players can rest assured that DICE is aware, investigating, and preparing a fix. Given the extended redemption timelines, fans still have plenty of time to claim their missing rewards once the issue is resolved.