How to Fix the “Unrated Experience” Error on Roblox – And Why It Happens

Have you ever tried to launch a new Roblox game only to be met with the message:

“This experience is not accessible because it is unrated”?

If so, you're probably wondering why it’s happening — and more importantly, how to fix it.

The good news is that there’s a simple solution. This guide explains what causes the error, how Roblox’s rating system works, and what you can do to regain access.

✅ How to Fix the “Unrated Experience” Roblox Error

To resolve this issue, players need to verify that they are at least 13 years old. Here's how:

1. Open the Settings menu in Roblox.
2. Go to Account Info.
3. Enter your correct birthdate to confirm your age.

⚠️ Important: If your account is already registered with a birthday showing you're under 13, you won’t be able to change it freely.To update it, you'll either need:

• Parental controls enabled (so a parent can update it), or
• To complete ID verification through Roblox.

If neither option works, your only alternative might be to create a new account with the correct date of birth.

❓ Why Are Unrated Experiences Blocked?

Roblox blocks access to unrated experiences for users under 13 to protect younger players from potentially mature or inappropriate content. Even if the game isn’t actually harmful, Roblox prefers to be cautious until a proper content rating is in place.

Once a game has been rated and you meet the age requirement, you’ll be able to access it normally.

🧩 Roblox Content Ratings Explained

Roblox uses Content Maturity Labels to give players and parents insight into what to expect in a game. Here's how they break down:

🔐 Final Tip

To enjoy most of Roblox’s experiences — including unrated ones — make sure your age is set correctly. And for full access to mature content, ID verification is a must once you hit 17.